Most Recent

Hurricane Florence Update #4


November 11,2018
Dear Shoals Club member,

We wanted to provide a quick update on post-storm repairs and upcoming hours of operation at the Shoals Club.

Construction crews continue to make great strides at the club. The roofing crew started laying new roof on Tuesday, November 6 and is moving at a good pace. We anticipate the completion of all roofing within the next 7-10 days. Interior construction is also moving along well, with most drywall work complete. We have faced some materials availability issues due to the massive amount of work taking place in our area. We do not have an anticipated completion date for interior work as some of it cannot start until the roofing is completed.

Due to the ongoing construction projects, the Shoals Club will be closed on Thanksgiving Day and we will allow our staff to spend the day with their families. Thanksgiving dining options are available through the Maritime Market, Bald Head Island Club and MoJo’s on the Harbor. Please note, we will be adjusting our hours of operation beginning the week of November 12 as follows:

Week of 11/12:
Pool: Thurs-Sat 9 am-5 pm
Sandbar Grille: Thurs-Sat 11 am-6 pm
Beach Access: Thurs-Sat 10 am-4 pm

Week of 11/19:
Closed Thanksgiving Day
Pool: Fri-Sat 9 am-5 pm
Sandbar Grille: Fri-Sat 11 am-6 pm
Beach Access: Fri-Sat 10 am-4 pm

Week of 11/26:
Pool: Thurs-Sat 9 am-4 pm
Sandbar Grille: Thurs-Sat 11 am-4 pm
Beach Access: Thurs-Sat 10 am-3 pm

Please remember that the Shoals Club grounds are completely closed outside of our operating hours at this time. This includes access to the beach boardwalk, decks and parking lots. This is for everyone’s safety and the benefit of our work crews.

The Shoals Club will be closed for the season after Saturday, December 1. We are hoping to schedule a holiday gathering in December, dependent on the completion of projects and space availability. We will send an update once we are able to make a definitive decision.

We appreciate the cooperation and support we have received from our members with the ongoing construction. If you are on the island during our operating hours, please come take a swim (the water was 82 degrees this week!), try Chef Caitlyn’s fabulous fall menu at Sandbar Grille, and stop by to say hi to the staff. As always, please feel free to contact me at fwalls@bhisland.com if you have any questions or concerns.

Best regards,

F.E. "Woody" Walls
Shoals Club General Manager

Hurricane Florence Update #3

October 25, 2018
Dear Shoals Club member,

We’re pleased to announce the Shoals Club will re-open select areas tomorrow, Friday, October 26, to Full Members and Annual Pass holders ONLY. Following are the areas and hours of operation:

  • Pool: This Friday and Saturday 9 am-6 pm, then Wednesdays-Saturdays 9 am-6 pm
  • Beach Access: This Friday and Saturday 10 am-6 pm, then Wednesdays-Saturdays 10 am-6 pm
  • Sandbar Grille: This Friday and Saturday 11 am-7 pm, then Wednesdays-Saturdays 11 am-7 pm


Please note, there will be signs directing pedestrian traffic and parking will be in the upper lot only (nearest East Beach). We ask that you please follow all posted signs as they are there for everyone's safety, and the property remains an active construction site. Also, we ask that you remember to bring your membership cards as they will be required to be presented for access.

There will be no entry allowed to any sections of the Club that are not open for business (this includes no access at all on Sundays-Tuesdays) for any reason. For your safety, please do not wander and attempt to gain access to closed areas.

Storm repair progress at the Shoals Club continues at a steady pace. All demolition work has been completed and repairs have begun in the lower level areas. Crews are focusing on lower level areas (offices, locker rooms, fitness room) first and will then move on to the Sandbar Pavilion and AQUA repairs once roofing is finished. Our roofing contractor will be mobilizing equipment and crews on Monday of next week and demolition will begin in earnest on Tuesday on the main building. It will be especially critical for members to pay close attention to all signage once roof repair is underway and avoid areas that are restricted. We expect roofing repair work to continue for approximately three weeks.

As of today, the Shoals Club’s administrative functions have been moved back to the Club from the mainland into temporary quarters. We ask that you continue to email Lauren Regan at lregan@bhisland.com regarding membership questions and Sandy Walker at sawalker@bhisland.com regarding billing questions or call 910-454-4888, rather than coming to the Club for administrative needs.

One final note, we do not currently have a timeline of how long we will remain open under our temporary approval from the Brunswick County Health Department, but we will continue to update you based on a change in safety, weather or other factors.

We appreciate your patience and continued support. As always, please feel free to contact me at fwalls@bhisland.com if you have any questions or concerns.

Best regards,

F.E. "Woody" Walls
Shoals Club General Manager


  • ​Hurricane Florence Update #2


October 15,2018
Dear Shoals Club Member
We wanted to provide an update on the status of repairs at the Shoals Club following Hurricane Florence and an estimate of our anticipated re-opening date for certain sections of the club.
Flood and casualty insurance adjusters have been on property over the course of the last two weeks assessing damage. Repairs at the Shoals Club that have just occurred, are currently underway or slated to occur in the near term include: Complete tear out of all carpet and drywall in all lower level offices, locker rooms, storage areas and fitness room (completed as of Saturday)
  • Complete tear out of the ceiling in the Sandbar Pavilion (starting today)
  • Draining and pressure washing of both pools, to include acid wash to address staining from vegetative debris, and change out of all filter systems to ensure no microbes remain from storm water (to be completed by end of the week)
  • Replacement of the roof on the main building and the Sandbar Pavilion (commencing as soon as we have approval from our insurance carriers, which we anticipate will occur this week)
  • Replacement of all lighting in AQUA and back dining room ceiling repairs (to occur once the roof is complete on the main building)
  • Replacement of all fitness equipment, flooring and mirrors due to water damage

Shoals Club management and staff are anxious to provide member access and service in the near term, with the target of re-opening the pool and Sandbar Grille by mid to late next week. Look for a communication later this week on hours of operation, as well as an updated menu. Please note that we will not have showers and locker rooms available for members’ use, but we will have bathrooms available at the Sandbar Grille. Additionally, we anticipate opening the beach access at the same time the pool and Sandbar Grille open.

We have had a few inquiries from members regarding dues payments and credits. Shoals Club dues are billed on an annual basis, with members having the option to pay via 12 interest-free payments over the course of the year. While the effects of Hurricane Florence were not in our control, we are working diligently to reopen available areas of the club as soon as possible. At this time no credit will be applied for dues paid during the club's necessary closure.

We will continue to send updates as we have pertinent information to share and appreciate your consideration as we navigate through these multiple issues and work to get the Shoals Club back to full operation. Please let me know if I can further address any questions or concerns by emailing me at fwalls@bhisland.com.

Best regards,

F.E. "Woody" Walls
Shoals Club General Manager
  • Hurricane Florence Update #1


October 3,2018
Dear Shoals Club Member,

We wanted to provide Shoals Club members with a brief overview of Hurricane Florence’s impact on club facilities and our near-term operational plans going forward.

Considering the Shoals Club’s oceanfront location, the club grounds and facilities fared relatively well during the storm. We had no salt water intrusion of the club grounds. We did, however, experience fresh water intrusion in the pools, fitness room and locker rooms following several days of continuous rain. Our lower level administrative offices also experienced fresh water intrusion. Additionally, damage to the Shoals Club roof resulted in rainwater entering a portion of the back dining room.

Looking ahead, repairs to the Shoals Club will include a new roof for the main clubhouse, ceiling replacement in a portion of the back dining room, and addressing the damage caused by rainwater runoff to the locker rooms, fitness rooms and offices. We’ll be meeting with insurance adjusters and contractors over the coming days to formally assess and schedule all needed work. Due to the time-consuming nature of the repairs, we anticipate the Shoals Club being closed for the foreseeable future.

In the interim, we’ve set up a remote office on the Southport mainland to handle member accounts and club business. For general member inquiries please contact Lauren Regan at lregan@bhisland.com and for accounting-related questions please contact Sandy Walker at sawalker@bhisland.com.

While Hurricane Florence has necessitated a brief delay in the Bald Head Island Club’s acquisition of the Shoals Club, it is still the intent of both parties to move forward with the acquisition. Please know that Shoals Club management and staff are anxious to welcome back members as soon as the repairs to the club’s facilities are completed and we can provide a safe and positive guest experience. As repair work progresses, we will share updates with you, including an estimated re-opening date. In the meantime, we appreciate your patience and support as we put Hurricane Florence behind us. Please let me know if I can further address any questions or concerns by emailing me at fwalls@bhisland.com.

Best regards,

F.E. "Woody" Walls
Shoals Club General Manager
  • Shoals Club Membership


Dear Shoals Club Member:

As a Shoals Club member, you likely appreciate the many ways club access enriches your time on Bald Head Island. With four distinct dining venues, two pools, locker rooms, direct beach access and year-round event programming, the Shoals Club offers an incomparable value to you and your guests. For the first time in 12 years, the Shoals Club is raising the price of a new membership from $12,000 to $15,000, beginning on May 1, 2018

New property purchasers who are closing May 1-May 10 can lock into the current Shoals Club membership purchase price of $12,000 if they have their application and payment submitted to Membership & Communications Coordinator Lauren Regan in the Shoals Club Office no later than April 30, 2018. The new membership price for properties closing on or after May 11, 2018 will be $15,000.

If you have friends or family who've been considering the purchase of a Shoals Club membership, please encourage them to act prior to the membership price increase in May.

We continue to raise the bar at the Shoals Club to provide the best possible experience for you and your guests. If you have any questions regarding new membership pricing, please feel free to email Lauren Regan or call 910-454-4851. Thank you and we look forward to an outstanding 2018 season at the Shoals Club.

Regards,

F. E. “Woody” Walls
Shoals Club Managing Director
  • Membership Cards are Ready!


Greetings from the Shoals Club!

The Shoals Club is officially open for the 2018 season, and we look forward to welcoming back members over the upcoming Easter holiday.

If you've already sent in your membership update form and photo, your new membership card is now ready to be picked up from the Shoals Club office. You must bring in your old membership card to swap out for your new card. Shoals Club office hours for the remainder of March are Monday-Friday, 9 a.m.-4 p.m. Beginning April 1, our office will be open daily from 9 a.m.-4 p.m

After April 30, we will no longer be accepting old versions of membership cards at the Shoals Club. If you haven’t sent in your photos and update forms, please email them as soon as possible to shoalstemp@bhisland.com so we can create your new card (download PDF). Facial photos must be a front view (no selfies, sunglasses or headwear, please). JPG format is preferred.

Please be on the lookout for the Shoals Club Annual Dues letter, which is mailing this week. The letter gives options and instructions for paying your annual dues, and also provides an in-depth overview of exciting improvements at the Shoals Club.

We look forward to the 2018 season and offering members and your guests an outstanding experience at every visit.
  • New Dinning Venue

Dear Shoals Club Member,

Here at the Shoals Club, we're busy preparing for an outstanding 2018 season for members and their guests. The Shoals Club will open for the season on March 8. In the meantime, we wanted to share our excitement about a new dining venue we'll be unveiling in the spring-The Verandas at Shoals Club. See a "teaser" below describing the restaurant's offerings, and stay tune for more details to follow in the coming weeks.



Warm regards,

F.E "Woody" Walls
Managing Director
  • Members Info Updates & Photo ID's


Dear Shoals Club Member,

Thank you for the fabulous year we had at the Shoals Club. We pride ourselves on helping you have a spectacular time at the beach, pool and dining venues. This email serves three purposes:
  • To have you update your membership information (see link to form below);
  • To accumulate photos to be put on new membership cards; and
  • To gather information on your interests in Shoals Club activities.
To maintain an accurate database, we need your help. We have found that your member information may be lacking or out of date. This information is often needed to get in touch with you for lost credit cards, driver’s licenses, jewelry or sunglasses. It is hard to return items if we cannot reach the owner. There are a number of other reasons we need updated information from you, including for billing and for verifying access for your children and other immediate family that are attached to your membership as Annual Members. With that said, please complete the Member Information Update form found online here and send it back as soon as possible, but no later than January 31, 2018, to shoalstemp@bhisland.com.

In the future, we want to improve security to ensure your membership is protected, preventing nonmembers from slipping through the cracks with invalid, outdated or borrowed cards. We will strive to have pictures on all our members’ cards by the time the summer season starts. The new cards will be waiting for you at the Shoals Club office. Please email us a digital file with a close up facial picture (preferably a .JPG format). These pictures can come from your phone camera directly to our email at shoalstemp@bhisland.com, or you can email us any digital photo from your computer. Face position must be front view (no selfies, sunglasses or headwear please).

We strive to make the Shoals Club the most desirable place to spend time on Bald Head Island. In order to accomplish that goal we would like feedback on what activities make your experience here enjoyable. On the bottom of the Member Information Update form, please check the activities that interest you.

We look forward to a great new year of lasting friendships and wonderful experiences enjoyed by all. Our goal is to make your time at the Shoals Club memorable and stress free. We hope you will take the time to email your portrait photos and Member’s Information Update form to shoalstemp@bhisland.com. You can also mail the Member Information Update form to Shoals Club Admin, P.O. Box 3069, Bald Head Island, NC 28461. If you have any questions, feel free to call Elyse or Lauren at 910-454-4888.

Best regards,

Elyse Brown
Administrative Assistant

Lauren Regan
Membership & Communications Coordinator